MOBIVOX Reward Minutes are offered as a sign-up bonus to users who initially register with MOBIVOX as well as a reward as users purchase MOBIVOX Credits. MOBIVOX reward minutes qualify for local and international calls from any phone to over 40 destinations worldwide where our rates are at or below 2.1 ¢/minute. The called party does not need to be a MOBIVOX member. If you are calling outside of these areas, MOBIVOX saves you up to 98% on your calls. MOBIVOX tells you when calls are free (i.e. use reward minutes) so there are no surprises.
3.2 How many Reward Minutes do I get for my purchase of MOBIVOX Credits?After the Sign-Up and introductory Reward minutes, you earn MOBIVOX Reward minutes as part of our ongoing customer loyalty program.
For every cumulative purchase of $10 worth of MOBIVOX Credits, we automatically credit your account with 30 MOBIVOX Reward minutes. For example, with a purchase of $20 worth of MOBIVOX Credits, you will get 60 Reward minutes. If you purchase $15 of Credits, you will get the 30 Reward minutes immediately and your next purchase of $15 Credits will earn an additional 60 Reward minutes for a total of 90 Reward minutes for a cumulative purchase of $30 worth of Credits.
3.3 Where can I call using my MOBIVOX Reward Minutes?MOBIVOX reward minutes can be used to call FROM anywhere (any country and from any phone) to any of our destinations at or below 2.1 ¢/minute – currently over 40 countries.
3.4 How do I know that a call will be free?No Surprises! We will tell you if a call is free before connecting your call.
3.5 What happens if I have used all of my Reward minutes?We will tell you before you make your call if the call is free. If you are on a call and your reward minutes expire, MOBIVOX Voice Assistant will let you know. If you choose to remain on the call, your conversation can continue seamlessly and MOBIVOX will debit your credits for the remaining portion of your call. If there are no more credits in your account, your call will end.
3.6 Do I have to pay the cost of the call to MOBIVOX access number?As with any other MOBIVOX call you have to pay the mobile/telephone usage billed by your mobile/telephone operator as per your plan.
3.7 Are there any hidden costs?No.
3.8 Do all types of calls qualify for MOBIVOX reward minutes?MOBIVOX calls from any phone to our destinations at or below 2.1 ¢/minute qualify for MOBIVOX reward minutes.
"Auto CallBacks" and "Web CallBacks" involve two call segments – one segment to you and the call segment to the other party. Call segments that are located in one of our destinations at or below 2.1 ¢/minute qualify for Reward minutes. Note that with Callbacks, you are charged for both segments of the call when the called party answers and for only your segment of the call when the called party does not answer the call.
If you use a National Access Number, you will incur the applicable per minute surcharge (if any) against your MOBIVOX Credits.
3.9 Do my Reward minutes ever expire?Your MOBIVOX Credit and Reward minutes will remain active as long as you have made a call that uses some MOBIVOX Credits in the last 180 days.